Guarantee of satisfaction
At Grig, we know that tasting products from edible insects can sometimes be a big leap into the unknown, so we decided to help you with this problem. If any of the products you order don't appeal to you for any reason, you can take advantage of our satisfaction guarantee within 14 days of your first purchase and we'll refund up to the price of 3 products.
Satisfaction Guarantee Terms and Conditions
- Valid for first order
- Returns are possible within 14 days
- The refund value is up to the price of 3 products.
How to lodge a complaint
To file a complaint, send us an email to firstname.lastname@example.org. Please include your name, phone number and order number in the email. A representative from the Claims Department will contact you upon receipt of your claim.